LAST UPDATE: MAY 30, 2024
This Privacy Policy (this “Policy”) applies to your use of www.llamalunch.com (the “Site”), and any other websites, applications, features, promotions, products, or services provided, owned or operated, by, or made available through, the Site by Llama Lunch Services Ltd. (“Llama Lunch”) that link to these Terms (collectively, the “Services”). For certain data laws, Llama Lunch is the “data controller” of your Personal Information used in connection with the Services.
Llama Lunch (also, the “Company”, “we” or “us”) respects the privacy of our customers and others who use the Services (collectively or individually, “you” or “customer”) and wants you to know and understand how we collect, use, and disclose Personal Information from and about you. By visiting any of the Site, setting up a customer account (an “Account”), and/or using the Services, you have read and accept the practices set out in this Policy.
This Policy describes:
We will only use your personal information in accordance with this Policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.
Privacy laws in Canada generally define “personal information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include business contact information, including your name, title, or business contact information.
This Policy applies to information we collect, use, or disclose about you:
The Services may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.
This Policy DOES NOT apply to information that:
Please read this Policy carefully to understand our policies and practices for collecting, processing, and storing your personal information. If you do not agree with our policies and practices, your choice is not to use our Services. This Policy may change from time to time, where the most recent date for any update will be stated above. We advise you to read it regularly. Substantial changes to our Privacy Policy will be communicated to you by e-mail or similar electronic notification.
We collect and use several types of information from and about you, including:
We use different methods to collect your information, including through:
The information we collect directly from you on or through our Services may include:
As you navigate through and interact with our Services, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). To learn more or to opt-out of tailored advertising please visit https://youradchoices.ca/en/tools for information on how you can opt out of behavioral tracking on the Services and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically is statistical information and may include personal information and we may maintain it or associate it with personal information we collect in other ways that you provide to us or receive from third parties. It helps us to improve our Services and to deliver a better and more personalized experience, including by enabling us to:
The technologies we use for this automatic data collection may include:
Some content or applications on the Services, including advertisements, are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For more information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
We use the personal information that we collect for a variety of purposes, including:
We may disclose aggregated information about our customers and information that does not identify any individual, without restriction.
We may disclose personal information that we collect, or you provide, as described in this Policy:
We may also disclose your personal information:
We may transfer personal information that we collect or that you provide as described in this Policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Services improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this Policy.
We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. However, whenever we engage a service provider, we require that its privacy and security standards adhere to this Policy and applicable Canadian privacy legislation. By submitting your personal information or engaging with the Services, you consent to this transfer, storage, or processing.
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We store all information you provide to us behind firewalls on secure servers. Any payment transactions and any financial information will be processed by third-party payment processors who use SSL technology.
The safety and security of your information also depends on you. Where you have created an Account and have chosen a password for access to certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted while using the Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.
You can review and change your personal information by logging into your Account and visiting your Account profile page. If you want to review, verify, correct, or withdraw consent to the use of your personal information, you may also send us an email at the contact information provided below to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your Account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may charge you a fee to access your personal information; however, we will notify you of any fee in advance.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. Examples of such exceptions include information:
If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer at the contact information set out below
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at the contact information set out below. Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.
We are responsible for personal information under its control and has designated a Privacy Officer who is accountable for this Policy and applicable Canadian and other privacy and data protection laws. For any questions, comments or suggestions regarding this Policy or our personal information protection practices not discussed in this Policy, you can contact our Privacy Officer by email, telephone, or regular mail at the coordinates below. You can submit complaints to our Privacy Officer if you think that we are not meeting our obligations with respect to the protection of personal information. We will investigate such complaints and, if they are justified, will take appropriate measures to correct the situation. If you are not satisfied with this internal review of your complaint, you can contact the Office of the Privacy Commissioner of Canada.
Our Privacy Officer may be contacted at:
Attention: Laura King
Email: info@llamalunch.com
Mailing: Llama Lunch Services Ltd.
2005 Alberta Avenue
Saskatoon, SK, S7K 1S2
Phone: 306-321-6492
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