FAQ

We deliver to Saskatoon, Warman, and Martensville. We’re excited to announce that we plan to expand our delivery area in the near future, so be sure to sign up for our newsletter to stay updated! Delivery is complimentary with every subscription, and your meals will arrive at your doorstep between 3PM and 6 PM on Sunday afternoons. You’ll receive a text message informing you when your meals have been delivered. Once the meals are dropped o at your residence, Llama Lunch is no longer responsible for the contents of your delivery box.

You have the option to select 3, 4, or 5 lunches per week, and you can also modify your subscription at any time! Subscriptions are continuous and can be adjusted—this includes the number of days and the items included in your lunches. You can pause or cancel your subscription each week. Please ensure all changes are made by midnight on Wednesdays to be effective for the upcoming Sunday delivery; otherwise, they will take effect the following Sunday.

All meals are delivered fresh and can be kept in the refrigerator. Occasionally, your delivery may include a note indicating which meals to consume first during the week to ensure you enjoy them at their best!

We have many options available for all tastes, however at this time we aren’t able to make omissions or substitutions of ingredients on our selections.

Our meals have been tested to remain fresh until the end of the day on Friday, and often even longer. If you have meals that are best enjoyed earlier, we will include a note to remind you that your child should have it earlier in the week for the best experience!

We take great pride in offering nutritious meals prepared fresh each week, complemented by minimally processed pre-packaged foods that we are confident your kids will enjoy!
Currently, we are in the process of adding nutritional information and ingredient details to our website. Additionally, we are consistently exploring ways to source healthier options with minimal processing and wholesome ingredients. If you notice any changes to the menu, you’ll understand the reason behind it!

Subscriptions can be canceled at any time. However, if you cancel after Wednesday at midnight, the cancellation will take effect the following Sunday, and you will still receive your orders for that week on Sunday.
Before deciding to cancel your subscription, you have the option to pause it. This is particularly useful if you’re planning a holiday or wish to skip orders during school breaks. The guidelines are similar to those for order edits: changes must be made by midnight on Wednesday to avoid receiving meals the following Sunday. You will receive reminder texts and emails to assist you. Pausing your subscription allows you to seamlessly resume it after your break without needing to create a new account.

We would be thrilled to have the opportunity to set things right for you. Please share your feedback with us so we can keep enhancing our service.